Frequently Asked Questions

Answers to the questions we hear most often about promotional products, artwork and working with Ctrl Marketing.

Ordering and products

What kind of products does Ctrl Marketing supply?
We supply customized promotional products and corporate gifts, including branded apparel, drinkware, bags and accessories, awards and recognition items, and other promotional merchandise prepared with your logo and brand colors.

Can products be customized with our logo?
Yes. Promotional products are prepared for your logo, brand colors and message. The exact customization options depend on the specific product, and we confirm them with you before an order is prepared.

Do you work with small orders?
We work with businesses, schools, nonprofits and event organizers of different sizes. Quantities depend on the product, so tell us how many items you need and we will advise on what is possible.

Can we order a mix of different products?
Yes. Many projects combine several categories, for example apparel with drinkware and bags. Combining items helps keep one visual approach across an entire campaign.

Artwork and design

What artwork do we need to provide?
A clear logo file in the best resolution you have is a good starting point. We review what you send and advise on what is needed for the products you have chosen.

Can you help prepare artwork?
We support artwork preparation and can advise on logo placement, sizing and color so the branding reads clearly on each product.

Will our branding look the same across different products?
That is the goal. Different products have different surfaces and shapes, so we adjust placement and sizing while keeping the overall visual identity consistent.

Do you print single items?
Requirements differ by product and by project. Tell us what you need and we will let you know what is feasible.

Pricing, timing and communication

How do we get a price?
Contact us with the products you are interested in, the quantity and the date you need them. We will prepare a quotation based on those details.

How long does an order take?
Timing depends on the products, the quantity and the artwork preparation involved. We confirm the expected timing for your specific project before an order is placed.

Do you provide samples?
Sample availability depends on the product and the project. Ask us when you enquire and we will let you know what can be arranged.

How do we contact you?
Call +1 206-894-4518 or use the contact form on this website. You can also visit our office at 3605 Inwood Court, Spirit Lake, Iowa 51360, United States.

Still have a question?

Send us a message and we will answer as clearly as we can.